Grandfather Business Center
Banner Elk, NC
828-963-4255



Click Below For:
Networking ,Installation ,Support , or Security , Web Design And Web Hosting


:About Computer Works:

 
 


We Are:
Microsoft Certified Professionsal | Certified 3-Com 3-Star
HP Business Partner | Gateway Authorized Reseller | Personal Instructors
For the past five years, ComputerWorks has worked with hundreds of businesses and individuals in the North Carolina High Country to help them use telecommunications and networking technology to achieve business and personal goals.

A market leader in the North Carolina High Country, ComputerWorks provides telecommunications systems, computer networks and technology support services to businesses and individuals. Now, with the integration of CorOne, one of the High Country's premier website development firms, ComputerWorks truly offers all of the services necessary to meet our client's technological needs.

We offer more than just products - we provide complete solutions that include installation assistance, on-site training and post-sale support. We know how difficult it can be to choose and implement a new system that will dramatically affect your business or home and we're here to help you.

We're often asked: "What makes you different? Why should I choose your company over someone else?"
Our answer is simple - our people make the difference.
Every member of our team is experienced, enthusiastic, well trained and committed to providing the best service possible to our customers.

When it comes time for you to evaluate a new computer network, website or other technology project, we invite you to contact us to learn how we've helped others like you and how we can help you.
Look For Us In Foscoe
Stop By And Use Our E-Mail Service

:About Networking And Support:
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:Computer networks: the basics:

A computer network is formed when computers are connected together or to peripherals such as printers, scanners, or modems.

Sooner or later most businesses need to invest in more than one computer. At this point it is more practical and cost effective to share resources like printers and to have access to common files.

As with all computer equipment it is important to assess your business requirements to see how the proposed system can fulfill your needs.

Finding the right partner to help you with this process is the first (and most important) step towards realizing your business goals. The staff of ComputerWorks has the skill and experience that will make your company's project move forward quickly and easily.

:Advantages of using networks:

As your business grows, you will appreciate the importance of good communication between employees. Computer networking is one of the key ways in which information can be shared to make the business more efficient and profitable.

:Financial benefits:

You can cut costs by sharing printers, scanners, external disks, tape drives
and Internet access.
A centralised database can improve productivity by allowing two or more staff to deal with different clients simultaneously.

:Practical benefits:

Staff can deal with more customers at the same time by simultaneously accessing product or customer databases.
Standard versions of manuals and directories can be made available to everyone.
Network administration can be centralised so fewer IT administrators are required.
Data can be backed-up from a single point on a scheduled basis, ensuring consistency.

The following scenario shows how a good network can help
a business to run more smoothly:

John's business doesn't have a network. His staff each have their own printer attached to their PC, and transfer data amongst themselves on floppy disks. Some people back up their data, some don't. Everybody has a copy of everything. The trouble is, no one is sure who has the most up-to-date version.
John decides to install a network. Documents are now stored on a server.
His staff all work on one copy of a document, so there is no argument about who has the latest copy. The entire server is backed up by his IT support person.
People log on to networked business applications when they arrive at work, and only log off when they go home.

There is one reliable printer, which everyone shares.

Networking means that time, money and mistakes are reduced. Customers are dealt with successfully and orders are processed more efficiently.


:INSTALLATION:
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:Network Installation:

Because proper planning is the key to a successful network installation, we begin each project with a client interview to determine the requirements of the network.

Some of the questions that need to be answered at this stage are:

What are the key purposes of the network?
What software will the client use to perform critical business functions?
What are the hardware and operating system requirements of all software?
How many users and how many locations will be involved in the network?
How much growth is anticipated over the next 3 to 5 years?
Who will provide ongoing support and administration for the network?
Does the client have a budget for the network?
Does the client have installation deadlines for the network?

With the client's requirements in mind, our network engineers and sales specialists meet to discuss the design of the network.
This planning phase allows us to consider all possible design options and to develop an installation plan that takes into consideration all of the client's requirements as well as any existing infrastructure or equipment.
Once our installation plan is complete, a network engineer and sales specialist will meet with the client's designated representatives to discuss the plan and to explain the reasons for our recommendations in each area of the plan.

The installation phase begins once an agreement is reached on the scope and
design of the network.
During the installation phase the client will be updated regularly on the
progress of the project.
Any unforeseen technical difficulties will be explained to the client and a plan to overcome these problems will be decided on by both parties.
A final installation meeting will be scheduled when the installation phase nears completion. Each aspect of the completed project will be covered in this final installation meeting, giving the client an opportunity to discuss any installation issues with our technical staff.
A 30-day and 90-day follow up meeting will be scheduled at the
completion of the installation.

The Support Phase is the final phase of network implementation.
Some clients prefer to handle daily end-user technical support internally, while many clients choose to have our staff provide ongoing systems administration and user support. ComputerWorks offers a wide variety of support options and we will customize our support plan to fit each client's needs.

:LAN:
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:Network Support:

Systems administration is the ongoing task of monitoring and maintaining systems, scheduling and allocating system resources and presenting proposals for increased system efficiency. The staff of ComputerWorks can provide on-site and remote systems administration for networks of any size and configuration.

Our technicians have the experience necessary to support:

LAN / WAN / VPN
Windows XP Home/Professional
Windows 2003 Server Lines
Windows 2000 / Windows NT 4.0
All PC Hardware Platforms
Routers / Gateways / Firewalls
Data Networks
Thin-Client Networks
Remote Access to LANs


:SECURITY:
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:Network Security:

Network Security has become the #1 priority of most businesses. At ComputerWorks we are trained and equipped to deliver security solutions to businesses and individuals that protect their network and computer systems from virus threats, hacker attacks, denial-of-service attacks, internal sabotage and every other malicious threat. Our engineers are trained to analyze networks for security holes and to recommend solutions that protect your business and your valuable data.

ComputerWorks provides the products and services you'll need to protect your business from Internet and network security threats. We will work with you to plan, install, and support a network security system that provides complete protection.

Call us today to setup a free on-site consultation.

:Web Design:
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:10 Reasons for a Website:

1. To Share Information
2. To Sell
3. To Collect Customer Feedback
4. To Manage Data
5. To Make Changing Information Available Quickly
6. To Create An Intranet
7. To Expand Your Business
8. To Serve Your Local Market
9. To Reach A Specialized Market
10. To Expand Your Business' Profile


:Website Design Services:

When searching for a high quality/guaranteed service, ComputerWorks has continually proven to be a leader in North Carolina High Country.

This is demonstrated in the following ways:

ComputerWorks specialise in helping businesses to grow utilising Internet based technologies and business acumen, while delivering products and services at competitive prices.

ComputerWorks is completely aware of the latest technologies, market trends and such like. By utilising our exceptionally strong project management skills, coupled with proven project methodology we offer our all our clients development cost savings. By utilising experts, we can offer our clients cost savings.

As ComputerWorks is a relatively small company we pride ourselves on the levels of service and support we give to our customers. Maintaining constantly high levels of service and support ensures us of continuous growth and support, it helps with client retention and it is something that everyone employed by ComputerWorks is committed to providing:

  • Helping You To Grow Your Business
  • Highly experienced staff members
  • Continuous ongoing training
  • Superior Levels of Service and Support.

The heads of ComputerWorks have specialized in helping
businesses grow technology since 1994.
Not only are our developments based on technical excellence but they are also designed utilizing our business acumen and as such they are designed to help our clients maximize business opportunities, corporate branding opportunities whilst also possibly reducing costs, streamlining business processes and improving customer service.

We have identified the following specific needs universal to most businesses:

:Present Information Professionally:

With your competitor only ever a click away on the Internet engaging and entertaining a website visitor is becoming ever more important. By utilising professional highly qualified and experienced graphic designers who utilise the latest graphic design techniques and tools, we ensure our clients' websites leave a great first impression,
leading visitors to further explore your Website.

:Increase Lead Generation:

ComputerWorks is highly experienced in online lead generation techniques, demonstrated easily by stating that you yourself found our website and were impressed enough to get in contact with us, and although this is a simplified method of demonstrating lead generation our experience encompasses such things as email marketing, newsletters, reciprocal links and many, many other areas. Not forgetting of course that the actual design processes employed need to direct people to wanting and then being able to contact you.

:Save Time, Increase Productivity:

By having a ComputerWorks professionally designed Website you will find that the time taken to traditionally handle general enquiries, etc. will be reduced dramatically as people are directed towards your website to gain answers to common questions, to find out details about your company and its services and products. Not only will your sales staff have more time to follow up pre-qualified leads generated by the Website but your traditional promotional costs will also be reduced. As the need for brochures diminishes so you will need to send out fewer brochures saving both time and money.

ComputerWorks understands the threats and benefits associated with having a successful Internet presence, for example having a successful website will increase the number of business opportunities presented via the Internet. Existing customers, potential customers, etc., can be directed towards your website using conventional advertising methods leading to better corporate branding opportunities, allowing visitors to quickly and easily find the information they require. Such a website can and will lead to more business opportunities if marketed and promoted accordingly, whilst also potentially reducing more conventional promotional costs such as printing.

Another important aspect often overlooked in the development of a website is the actual support role, having a professional website brings with it. For example although the website may primarily be utilised by potential customers, existing customers will utilise it to communicate with support personal thus reducing the time taken by support personal answering telephone calls, etc.

Care must be taken during the actual design process to ensure that the finished product as delivered actually meets expectations, not only in delivery but also in performance terms. Care and attention must be paid especially as to how the various Search Engines will find and index each page within the Website, by doing this during the actual design phase ComputerWorks ensures our customers are positioned to take maximum advantage of visitors derived from such Search Engines as Google. Failure to carry out such fundamental tasks could for instance leave you with a Website that looks good but that doesn't attract these highly targeted visitors resulting in many less business opportunities.

Business Acumen is also another extremely important factor, as the ComputerWorks Management Team have numerous years accumulated business experience we know what works and what doesn't. This ability enables us to design websites that work, that present your business professionally as opposed to tackily and unprofessional. Because having a Website is a two-edged coin on the hand if designed and managed correctly it becomes an invaluable business tool whilst on the other hand if not designed or managed correctly it could cost you business, loose you customers and be a financial drain.

ComputerWorks prides itself on its project management skills, with both of our principles highly skilled in this area, backed up with software and methodology designed to ensure all deadlines are achieved and deliverables are delivered on time and to budget.


:Web Hosting:
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For the past five years, ComputerWorks has worked with hundreds of businesses and individuals in the North Carolina High Country to help them use telecommunications and networking technology to achieve business and personal goals. A market leader in the North Carolina High Country, ComputerWorks provides telecommunications systems, computer networks and technology support services to businesses and individuals.

Now, with the integration of CorOne, one of the High Country's premier website development firms, ComputerWorks truly offers all of the services necessary
to meet our client's technological needs.

We offer more than just products - we provide complete solutions that include installation assistance, on-site training and post-sale support. We know how difficult it can be to choose and implement a new system that will dramatically affect your business or home and we're here to help you.

We're often asked: 'What makes you different? Why should I choose your company over someone else?' Our answer is simple - our people make the difference. Every member of our team is experienced, enthusiastic, well trained and committed to providing the best service possible to our customers.

When it comes time for you to evaluate a new computer network, website or other technology project, we invite you to contact us to learn how we've helped others like you and how we can help you.

 

Come See Computer Works For All Your Computer Needs!